Privacy Policy

1. Personal Information We Collect When you visit Sneaker Vault, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information, and email address.

2. How Do We Use Your Personal Information? We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

 

  • Communicate with you;

     

  • Screen our orders for potential risk or fraud; and

     

  • Provide you with information or advertising relating to our premium sneaker releases or services, in line with the preferences you have shared with us.

3. Sharing Your Personal Information We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers shop at Sneaker Vault.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

 

4. Data Retention When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

5. Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

6. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

 

  • Store Name: Sneaker Vault

  • Support Email: sales.sneakervault@gmail.com

  • Physical Address: Lloys Ellis Ave, Houghton Estate, Johannesburg, 2198, South Africa